1/31/2024 0 Comments Nectar customer service reviews![]() ![]() ![]() Hi Jo, Firstly, thank you for sharing your experience with the Nectar Hex, and we sincerely apologize for the inconvenience you've faced. Reply from Nectar Medical Vapes | Dry Herb Vaporizers We are committed to regaining your trust. Once again, our sincere apologies for the inconvenience, and thank you for bringing this to our attention. ![]() We're here to assist you and ensure a positive resolution. If there's anything else you would like to share or if you have additional concerns, please feel free to reach out directly via WhatsApp or email. We appreciate your patience during this process and apologize for any inconvenience caused. Your satisfaction is our priority, and we're taking steps to address these issues promptly. I have escalated your case to our customer service team, and we're actively working on resolving the missing accessories for your dry herb vape and the replacement of the defective cartridges. This falls below the standard of service we aim to provide, and we're committed to making things right. I'm truly sorry to hear about the issues with your vape carts, as well as the difficulties you've encountered in reaching our customer service. Your feedback is invaluable, and we want to assure you that we take this matter seriously. Reply from Nectar Medical Vapes | Dry Herb Vaporizers Updated ĭear Karl, Firstly, thank you for being a loyal customer, and we sincerely apologize for the recent challenges you've faced with our products and customer service. ![]()
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